Terms of Use for the Rental Service

The rental cost depends on the game’s deposit amount.

For orders placed through the website:
First day — 10% of the deposit.
Each additional day — 5% of the deposit.

For orders placed via chat:
First day — 15% of the deposit.
Each additional day — 5% of the deposit.

Example:
Game deposit — 100 GEL. First day — 10 GEL. Each additional day — 5 GEL per day.

The deposit amount is equal to the value of the game and is used solely to cover any potential damage or loss. If the game is returned in proper condition, the full deposit will be refunded using the same payment method by which it was paid.

You can pay the deposit using any convenient method:

• At the time of booking — send it together with the rental payment.
• For delivery orders — transfer the deposit to the provided account before the courier is dispatched.
• For pickup orders — pay the deposit when collecting your order (cash or bank transfer).

Minor damage such as dents, creases, scratches, scuffs, or the loss of a non-essential component may result in a deduction of 10−20% of the deposit.

Significant damage or the loss of key components that affect gameplay will result in the deposit being retained in full, and the game will remain in your possession.

Important:
We check the completeness and condition of every game before each rental. You are also welcome to inspect the game upon receipt.

Add the games you are interested in to your cart and submit a booking request.

After you place an order, we reserve the game for you for 1 day.
To secure the booking for a longer period, a prepayment for the entire rental period is required.

✅ If the prepayment is made
We will keep the game reserved for you until the agreed date and time.
The game will not be rented out to other customers.

❌ If the prepayment is not made
The booking will be automatically canceled after 1 day.
The game will become available to other customers.

If a prepayment has been made and you cancel your booking for personal reasons (such as changing your mind, a change of plans, etc.), the prepayment is non-refundable.

Why?
The prepayment compensates for reserving the game and for the lost opportunity to rent it out to other customers during that period.

Refunds are only possible in cases of force majeure and are considered individually.

If you’d like to keep the game longer, just contact us.
We will extend the rental under our standard terms: 5% of the deposit amount for each additional day.

How it works:

• During the first 1−3 days of the extension, you may continue using the game without immediate payment.
• On the 3rd day, you must pay for all previous extension days and the current day if you wish to extend the rental further.
• Once the payment is made, the rental can be extended for up to 3 more days under the same terms.

↩️📦 Returns

How it works:

1. Return the game using the same method you chose for receiving it: either to a collection point or via courier.
2. We check the game’s condition and verify that all components are present. This process takes up to 30 minutes.
3. If the game is returned in proper condition, the deposit is refunded in full using the same payment method by which it was paid.
4. If there is any damage or missing components, the refund amount may be reduced.

We always explain in advance what was damaged or lost and why a specific amount is being withheld.